Home Delivery FAQ
CLICK HERE TO CHECK YOUR ADDRESS FOR DELIVERY ELIGIBILITY.
Next-Day Home Delivery is available to any address within Kitsap County. For more information, please reference our Delivery Eligibility page.
Next Day Home Delivery is available 6 days a week, excluding Sundays and major holidays
(New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas).
Orders are normally delivered from 12 PM to 7 PM.*
All orders received by 4:00 PM on a regular business day will be delivered the following day.
Orders received on Saturday or Sunday will be delivered on Monday.
Any delivery orders placed after 4:00 PM cannot be guaranteed Next Day delivery. A Store Associate will contact you regarding a delivery window.*
Next-Day Home Delivery is FREE for all purchases over $100.00. All other orders are charged a $10.00 delivery fee.
No. However, any delivery totaling $100 or less will be charged a $10.00 delivery fee.
No. We will always knock or ring the bell when arriving with your order. If no one is home, we will neatly place all items near the front door, unless you have provided special instructions during checkout.
Yes. However, frozen products are treated as a special circumstance and a Store Associate will contact you to schedule a specific delivery window. Customers ordering frozen products will be contacted by the delivery driver as they leave the store.
To place an order, click the Shop Online button or call us at 360-337-2444. When ordering online, please select Home Delivery during checkout.
Yes. All orders placed online automatically earn Pawprints. Eligible food and litter purchases will also receive Frequent Buyer benefits. At this time, Pawprint Reward Discounts are redeemable in-store only.
If you qualify for a "Reward" bag during an online purchase, the value of that Frequent Buyer reward purchased online will be refunded to your method of payment.
Please call us at 855-777-PAWS, visit our Contact Us page, or email us directly at info@naturally4paws.com.
All returns must be processed in-store at either Naturally 4 Paws location. Please review our full policy here. *Please note that we are not accepting any returns or exchanges while our brick and mortar stores are closed to the public. Returns will be accepted for up to 90 days once the stay at home order is lifted and our stores are re-opened to the general public.
*Rarely, situations out of our control, such as inclement weather or traffic delays, may affect delivery times. We will keep all delivery customers updated during these circumstances.
What Our Customers Say
We love all of our local pet parents from Silverdale and nearby areas including Keyport, Bangor, Port Orchard, Seabeck, Olympic View, Wildcat Lake, Bremerton, Tracyton, and more!
