Welcome to our Rewards page! We are so excited to share with you the different programs we have available to help you SAVE! Our rewards program is FREE TO JOIN! Learn more about our different reward program benefits below.
Frequent Buyer Program
While most products buy 12 bags (same brand, size, and species) to receive the 13th bag free, many manufacturers have even more generous programs.. You can earn and redeem rewards whether you shop online or in-store and there is no limit to the number of Frequent Buyer Cards you can have. All complete and balanced diets (raw, freeze dried, air dried, dehydrated, or kibble), all cat litters, and some canned foods, treats, and supplements are covered under a Frequent Buyer Program. Click the "Astro Loyalty" link below to see a complete list.
We partner with Astro Loyalty to provide a rich customer experience. You can download our customized mobile app to your smartphone that tracks your purchases , points, and frequent buyer cards! With the mobile app your Frequent Buyer Cards will be right at your fingertips. The only requirement is a valid email address (registered with our in-store computer system).
To download the app and access your purchase history, complete the following steps:
- Make sure we have a valid and current email address attached to your customer record. (You can ask any team member to check this during your next in-store visit, or give us a call).
- Click the Astro Loyalty link or logo to access our custom download page.
- Download the app and register using the same email address we have on file for your customer record.
- Start Saving!
The great benefit of our program is that there are no receipts to save, no UPC codes to cut out and no annoying cards to keep track of. Our computer system records all purchases and lets you decide when to redeem your reward!
For a complete listing of eligible brands, click the Astro logo and then click the Frequent Buyer Programs button on our custom Astro Loyalty page.
*When you mix and match different product price levels, your free bag will always be the least expensive variety purchased within each brand and size category.
Our partnership with Astro Loyalty includes Astro Offers, which provides exclusive access to manufacturer discounts and special promotions that we pass along to you. You can receive Free Items or dollars off specific products simply by showing us the screen on your smartphone. No coupons to clip or exchange. Save money the contactless way!
Every dollar you spend on merchandise not already covered by a Buy X - Get 1 Free program becomes a Pawprint. Accumulate 500 Pawprints in a twelve-month period and you will earn a 15% discount off of an entire purchase! You can monitor your points balance with our custom mobile app or through our online store. You can also earn and redeem points online!
To recognize our most loyal friends, the Pawprints Reward Club tracks each purchase. At the end of every quarter, we report the Top 20 customers from the previous 90 days and provide them with a Thank You Discount on all merchandise purchases for the following 90 days. Big Dogs receive 10% off while Cool Cats receive 8% off all merchandise purchases. These savings, along with Military or CareGiver discounts, are now automatically applied when you shop online!
Can Case Discounts
Buy your canned food in case quantities to receive a case discount. You can mix and match brands and flavors for a 5% discount. If you buy a complete case of the same flavor, you receive a 7% volume discount (no mix and match allowed). Buy canned food by the case and save more! When you purchase 24 or more cans, pouches, or packs, all "canned" items will receive an automatic 10% discount!